Unpaid business invoices

Good work.
Outstanding payment.

You’ve delivered your side of the agreement. If an invoice is still unpaid, let’s explore a considered next step.

Make sense of
where you stand.

Chasing a late payment can become a job in itself. Our introduction service gives businesses a starting point for discussing unpaid invoices with an independent recovery partner.

We begin with the basics: what is owed, who owes it, when it was due and whether there is a disagreement. Where appropriate, a partner reviews the circumstances and explains what they can offer.

There is no guaranteed outcome, and an introduction is not an acceptance of your debt for recovery. You stay in control of the decision to proceed.

Three things worth
getting straight.

Before the next step

The invoice.

Check the amount outstanding, the payment date and the correct business details. Keep a copy of the invoice and any part payments.

The agreement.

Bring together the order, contract or agreed terms, alongside evidence of the goods or services provided.

The conversation.

Keep the reminders, replies and payment promises. Tell the partner about any dispute or ongoing commercial relationship.

Use the full invoice checklist

An approach that fits

Business first.
Always considered.

Your priorities matter. You may want to preserve a customer relationship, understand a disputed payment, or simply stop repeating the same unanswered email.

Discuss those priorities with the recovery partner. They are responsible for assessing the debt, proposing an approach and explaining the costs. Any recovery or legal services are provided separately, under their terms.

Know what to ask about fees